For accommodation cancellation policies, please refer to the individual hotel policies noted on the website. Any amendments to original hotel bookings must be forwarded via email to the Congress Office. Verbal changes or cancellations cannot be accepted nor will the hotels accept any changes direct.
Cancellation of a registration must be advised via email to the Congress Office via firstname.lastname@example.org. Verbal changes or cancellation cannot be accepted.
The following refunds will apply from the date of receipt of notification:
On or before Friday 26 June 2020: 100% refund less an administration fee of $110 including GST
On or before Monday 27 July 2020: 75% refund less an administration fee of $110 including GST
On or before Wednesday 26 August 2020: 50% refund less an administration fee of $110 including GST
After Wednesday 26 August 2020: No refund available
The refund will be returned via the same payment method as the original receipt of funds.
No refund will be made after Wednesday 26 August 2020, however an alternative delegate name may be provided in writing and the booking and funds will be allocated accordingly.
Please note, no refund or discount will be made if a function or event within the registration fee is not taken up or is subsequently cancelled.
Optional functions or events may be cancelled before or on Wednesday 26 August 2020 and will be refunded in full via the same payment method as the original receipt of funds. After Wednesday 26 August 2020, no refunds will be made however an alternative delegate name may be provided via email and the booking and funds will be allocated accordingly.
Participants are strongly advised to secure appropriate travel and health insurance. Delegate registration fees do not provide any such insurance coverage. The Organising Committee and the Congress Office accept no responsibility for any loss in this regard.
All Congress registration fees and additional ticket rates are quoted in Australian Dollars. GST at 10% is included.
By registering, participants acknowledge and consent that during their attendance at ISBE 2020 their image or voice may be recorded via video, photograph or by any other means (“recorded”) by an officer or official of ISBE 2020 which may be distributed or published at the discretion of the organisers of ISBE 2020. If you do not wish to be recorded, you are required to formally advise the Congress Office in advance by email.